Privacy policy

Infromation about the processing of your data by SIGNAL IDUNA

If you have concluded an insurance contract or a contract on the subject of financial services with us, have reported a loss to us or have otherwise contacted us, we hereby inform you and any other data subjects about the processing of your personal data by SIGNAL IDUNA and your rights under data protection legislation.

» Selection of privacy information

Information about the processing of your data on this website

This privacy statement explains the nature, scope and purpose of the processing of personal data within our online offer.

Data controller

SIGNAL  IDUNA Krankenversicherung a.G.

Joseph-Scherer-Strasse 3
44139 Dortmund

Telephone: (+49) 231 135-0
Fax: (+49) 231 135-4638
Email: info@signal-iduna.de

Management Board:
Ulrich Leitermann (Chairman), Martin Berger, Dr Stefan Lemke, Johannes Rath, Daniela Rode, Fabian Schneider, Torsten Uhlig, Clemens Vatter

Chairman of the Supervisory Board:
Reinhold Schulte

Registered office: Dortmund, Commercial Register B 2405 AG Dortmund
VAT No.: DE 124 906 350

SIGNAL IDUNA Lebensversicherung a.G.

Neue Rabenstrasse 15-19
20354 Hamburg

Telephone: (+49) 40 4124-0
Fax: (+49) 40 4124-2958
Email: info@signal-iduna.de

Management Board:
Ulrich Leitermann (Chairman), Martin Berger, Dr Stefan Lemke, Johannes Rath, Daniela Rode, Fabian Schneider, Torsten Uhlig, Clemens Vatter

Chairman of the Supervisory Board:
Reinhold Schulte

Registered office: Hamburg, Commercial Register B 2740 AG Hamburg
VAT No.: DE 118 617 622

SIGNAL IDUNA Lebensversicherung AG

Joseph-Scherer-Strasse 3
44139 Dortmund
Telephone: +49 231 135-0
Fax: +49 231 135-4638
E-Mail: info@signal-iduna.de

Registered office: Dortmund, HR B 32964 AG Dortmund
VAT No.: DE 343 390 956

Management Board
Dr. Sven Grönewäller, Daniel-Alexander Windt

Chairman of the Supervisory Board
Clemens Vatter

General information on data processing

Provision of the website

Collection of access data and logfiles

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer (so-called server log files) on the basis of our legitimate interests within the meaning of Article 6 para.1 lit. f) GDPR.

The access data include the name of the website accessed, the file accessed, the date and time of retrieval, the amount of data transferred, notification of successful retrieval, the browser type and version, the operating system of the user, the IP address, the requesting provider, the referring URL (previously visited website), and websites that are retrieved by the user’s system. Temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. To this end, the IP address of the user must remain stored for the duration of the session.

Deletion of data

Data processed by us are deleted or restricted in their processing. Unless expressly stated otherwise in this privacy policy, data we save are erased as soon as they are no longer required for their intended purpose, insofar as their deletion does not conflict with any statutory storage requirements. If data cannot be deleted because they are required for other and legally permissible purposes, their processing shall be restricted. This means that the data will be blocked and not processed for other purposes. This applies for example to data required to be retained for purposes relating to commercial or fiscal law.

Data recorded as part of customer surveys is anonymised, i.e. “logically” deleted. While personal data (such as names or contact details) is deleted in this way, anonymous information is retained in order to enable ongoing evaluations without reference to individuals.

Contact form

When you contact us via the contact form, your details will be used to process the contact request and to process it pursuant to Article 6 para. 1 lit. f) GDPR, or in cases of inquiries aimed at the conclusion of a contract, pursuant to Article 6 para. 1 lit. b) of the GDPR. If you send a message via the contact form, SSL (Secure Socket Layer) encryption technology with a key length of 128 bits is used to transmit this information. We delete requests insofar as they are no longer necessary, taking into account legal archiving obligations.

Use of cookies

Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the computer system of the user. If a user visits a website, a cookie may be stored on the operating system of the user. This cookie contains a distinctive character string that enables unique identification of the browser when the website is accessed again. The following categories of cookies are used on this website:

Technically necessary cookies: “Essential”

These cookies are necessary for our website to function and cannot be deactivated in our systems. As a rule, these cookies are only set in response to actions you have taken that correspond to a service request, such as setting your privacy settings, logging in or filling out forms. You can set your browser to block these cookies or to notify you about these cookies. However, some areas of the website may not work

Cookies for statistical purposes: “Statistics”

With these cookies we can count visitors and determine access sources in order to determine and improve the performance of our website. This enables us to discover errors on the website. If you allow these cookies, you will help us with troubleshooting. These cookies also help us to answer the question of which pages are most popular, which are the least used and how visitors move around the website.

Marketing cookies: “Marketing”

These cookies can be set by our advertising partners (third parties) via our website. They can be used by these companies to build a profile of your interests and show you relevant advertisements on other websites. They work through the unique identification of your browser and your device. If you do not allow these cookies, no targeted advertising can be displayed.

Legal basis for data processing

The legal basis for the processing of personal data using essential cookies is Article 6 para. 1 lit. f) GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes (statistics and marketing) is provided that the user has given his/her consent to this, Article 6 para. 1 lit. a) GDPR.

Duration of storage, option to object and request removal

A list of the cookies we use, descriptions of the purposes of the cookies and further information on the respective cookies can be found here in our cookie consent solution.

Your rights as a data subject

Right to information: Pursuant to Article 15 GDPR, you can request information about your personal data stored by the SIGNAL IDUNA companies.

Right to rectification: Furthermore, in accordance with Article 16 GDPR, you have the right to request the completion of the data relating to you or the correction of incorrect data relating to you.

Right to deletion and restriction of processing: In accordance with Article 17 GDPR, you have the right to demand that data relating to you be deleted immediately, or alternatively in accordance with Article 18 GDPR, to request that the processing of the data be restricted.

Right to data portability: You have the right to request that you receive data relating to you that you have provided to us in accordance with Article 20 GDPR and to request that they be transmitted to other responsible parties.

Right of cancellation: You have the right to revoke your consent pursuant to Article Article 7 para. 3 GDPR with effect for the future.

Your consent remains in effect until revoked or until the end of your contract and the following statutory retention periods.

Right to object: You can object to the processing of your personal data at any time in accordance with Article 21 GDPR. This also applies to profiling, or for automated decisions in individual cases.

Right to lodge a complaint: You can address complaints regarding data protection to the above-mentioned data protection officer. In accordance with Article 77 GDPR, you are furthermore entitled lo lodge a complaint with the competent authorities. The following data protection supervisory authorities are responsible for SIGNAL IDUNA.

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia

Kavalleriestrasse 2-4
40213 Düsseldorf

Email: poststelle@ldi.nrw.de
Website: https://www.ldi.nrw.de/

The data protection authority in NRW is responsible for the following companies of the SIGNAL IDUNA:

  • SIGNAL IDUNA Krankenversicherung a. G.
  • SIGNAL IDUNA Lebensversicherung AG
  • SIGNAL IDUNA Unfallversicherung a. G.
  • SIGNAL IDUNA Allgemeine Versicherung AG
  • PVAG Polizeiversicherungs-Aktiengesellschaft
  • Adler Versicherung AG

The Hamburg Commissioner for Data Protection and Freedom of Information

Ludwig-Erhard-Strasse 22
20459 Hamburg
7th Floor

Email: mailbox@datenschutz.hamburg.de
Website: https://datenschutz.hamburg.de

The data protection authority in Hamburg is responsible for the following companies of the SIGNAL IDUNA:

  • SIGNAL IDUNA Lebensversicherung a. G.
  • SIGNAL IDUNA Bauspar AG
  • SIGNAL IDUNA Pensionskasse AG
  • SIGNAL IDUNA Asset Management GmbH
  • HANSAINVEST Hanseatische Investment-GmbH
  • HANSAINVEST Real Assets GmbH
  • DONNER & REUSCHEL Aktiengesellschaft  

Modification of this privacy policy

This privacy policy will be revised regularly, in the event of changes to this website or other occasions that make this necessary. You will always find the current version on this website.